Do you have a data recovery plan?
In addition to the hosted backups, which are automated, and the RAID 10 redundancy, provided within the server environment, I also have a local tower, as well as an additional local data RAID, both of which store individual local backup copies. This is particularly used for our website design clients, but we could also consider providing such off-site backups to others as an additional service. One of the add-ons we install with every Joomla! website we create is a backup utility that backs up and compresses the website and its database from the server-side; these backups can be downloaded via FTP for restoration and duplication purposes. There may also be similar utilities for other Content Management Systems (CMS’s).
Could you tell me about your website security and what you have in place to prevent hackers?
Yes, the final layer of security available is at the website design level, so in our case, this usually means security for Joomla!. We disable the initial administrative user after installation to prevent hacking attempts via the default username of "admin" or the default database table ID of 42. This system also allows us to monitor suspicious activity and block specific IP addresses. These security features and others are easily managed with the help of add-ons specifically designed to heighten security, some of which are free, though the most comprehensive ones come at a reasonable cost.
